- Account Manager Single point of contact
- You never chase, follow up, or coordinate. They talk to everyone else on your behalf.
- Junior MD · On-call Medical Reviewer
- On call for the team’s clinical questions. Anything that needs a doctor’s eye (consent, ethics, nuanced medical claims) gets reviewed before it reaches you.
- Niche Researcher
- Goes deep into your sub-specialty, patient archetypes, search trends and global conversation around your work.
- Script Writer
- Translates complex surgical concepts into hooks, reels scripts and long-form narratives patients actually watch.
- Shoot Director + Crew
- Director, DoP, lighting, sound, teleprompter, the full cinematic kit. They know how to shoot doctors without making them feel awkward.
- Video Editor
- Fast turnarounds on reels, long-forms, cut-downs. Trained on the surgical-content aesthetic we’ve refined over dozens of clients.
- Motion + Visual Designer
- Agreed supporting graphics and visuals. Specialist animation and anatomical or 3D production need a separate scope.
- Publishing Manager
- Coordinates approved releases on the named Instagram and YouTube accounts. Patient replies and appointments remain with your clinic.
- Analytics + Light Boosting
- Tracks content performance and next-cycle improvement, and coordinates approved basic boosting within your package allowance.